Important Message to Our Members.

An important message to our Members from the Directors of Bromsgrove Golf Centre.

Following the Prime Ministers announcement on Monday 23rd March, it is with huge regret that we have had to reluctantly close the golf centre for a minimum period of 3 weeks, falling in line with Public Health England and the Government’s recent directives.

England Golf has also issued a further statement adding, that this action is deeply regrettable but highly necessary and that this is a responsible course of action and should be implemented with immediate effect.

These are incredibly testing times for our Country and the Golf Industry cannot be shielded from the close economic and social ramifications caused by this temporary shutdown of normal life.

Although we are having to close our gates for the short-term, we are pleased to confirm that essential maintenance work is still being undertaken to ensure that the course will be in the best possible condition once play can resume and we can welcome you back.

We do not doubt that many members will be asking how this closure will affect their memberships and indeed what our plans are for those members who have pre-paid or who are paying by monthly direct debit.

Whilst we haven’t got all the answers at hand at this present moment in time our priority is to stand by our members who stand by us, we’re in this together and we will  guarantee to compensate members for golf they have been unable to play due to the Coronavirus closure as detailed below;

May we also take this opportunity to inform you that unlike many of our competitors we had already decided to retain fees at last year’s (2019) rates. Against the backdrop of a long-wet winter, we felt that this was the right and decent thing to do in the circumstance and through this course of action we are being rewarded by an encouragingly high take-up in new memberships

Gold & Silver members who have paid by One-Off Instalment

For every 4 weeks that we remain closed, we will at the time of renewal (or when business resumes) reduce membership fees for the new season by the value of 1 month’s fees for every 4 weeks lost.

Members who have informed us that they are having to self-isolate will also be compensated for any additional 4 weeks lost when they have been unable to play

Gold & Silver members who have pay by Monthly Direct Debit

For every 4 weeks that we remain closed, we will at the time of renewal (or when business resumes) reduce the new season’s monthly payments to equate for every 4 weeks lost.  Members who have informed us that they are having to self-isolate will also be compensated for any additional 4 weeks lost when they have been unable to play.

IMPORTANT

Members (if at all possible) are encouraged to continue making their monthly direct debit payments. This way, as soon as we are operational again these members will benefit from being able to play at a moment’s notice and they will be compensated (against renewals) for every 4 weeks lost.

If Members are unable to keep making their monthly payments, then if you let us know we will suspend further payments until we receive further instructions from you. You may contact us by email enquiries@bromsgrovegolfcentre.com or use the contact form through this website www.bromsgrovegolfcentre.com

Retention of direct debit avoids having to go through the process of re-joining when an administration charge may be incurred

Bronze Members

A decision will be taken on Bronze members once service returns but it is imagined that members in this category will also be credited against their renewal for every 4 weeks lost.

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These are unprecedented times and as such as we are making every effort to handle the situation as fairly and equitable as possible, it’s a very fluid situation and highly likely that we have not covered every eventuality. But please be reassured, we have a fantastic club, with brilliant facilities here with inspirational camaraderie, we are and will make every effort to ensure your golf here at BGC continues.

As such may we echo the message relayed from our Captains, Angela and Bernard

Against the backdrop of difficult circumstances, our strength lies in our strong culture and our values of friends, family, community and gratitude.

We believe that this BGC spirit will get us through this and we’re confident we’ll emerge stronger than ever and hopefully enjoying some fantastic golf once again

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Kind Regards,

The Directors and Team at BGC.